My UCP

(Version en Espanol)


If you are an existing patient:

please click here to sign in.


 

COVID Screening Stations are set up outside of the offices located at:

1896 Babbitt Lane, San Luis AZ or Contact Us at (928) 722-6112
(Hours of operation: Mon-Fri 7:00am-12:00pm)

950 Main St, Somerton AZ or Contact Us at (928) 236-8001
(Hours of operation: Mon-Fri 7:00am-12:00pm)

 


For more information about Arizona's Response to the COVID-19 Pandemic CLICK HERE.


 

At MyUrgentCareProvider (UCP), you can talk to a provider online and receive an online medical consultation when you are unable to go to your primary care physician.

Don't wait for hours at urgent care centers for a minor illness, get treated online instead. After your online medical consultation, we will send your prescription to the pharmacy of your choice.

Services we can provide treatment for online:

Back Pain
Bronchitis and Pneumonia (may require in-office evaluation and x-rays)
Colds, Coughs, Congestion
Conjunctivitis - Pink Eye
Ear Infection
Flu (Influenza)
Headache / Migraine

Laryngitis
Other Ailments
Rashes and Skin Conditions
Tooth Ache - Tooth Infection
Seasonal Allergies
Sinus Infections
Sore throat, Tonsillitis
Sports Injuries


Sprains and bruises
Urinary Tract Infection (may require urine test)
Vomiting and Diarrhea
Vaginal and Yeast Infections (may require urine test)
No controlled substance will be prescribed under this method of service.

Provider Profiles

Dr. Prakshep Bhatt, M.S., M.D.
Medical Director/Internal Medicine
 Arizona Licensed

Jaime Valles, CNP
Registered Nurse
Arizona Licensed

 

 

 

Enrollment Form

Patient Information: Please fill out the form below. After selecting SUBMIT at the bottom of the form you will be redirected to a virtual waiting room where you will be connected with a provider for a consult.

 

(TOS) – Terms of Service

 Welcome to MyUCP  Before using this site, please make sure you have thoroughly read all the terms and conditions of the MyUCP website. MyUCP provides treatment of common ailments by patient and physician communication via the internet, phone or video. This communication is not meant to replace emergency care or your own primary care physician. That could be your internist, pediatrician, family practitioner, obstetrician, and gynecologist, or any other physician. The use of this website is conditioned upon your acceptance of these terms and conditions and by clicking accept you agree that you're bound by these terms and conditions and you further agree that you will not use this website for any purpose if you are in disagreement of these terms and conditions. 

IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

1. USE OF WEBSITE AND OF SERVICES

MyUCP provides online health-related information and services, which include arranging for telephone medical consultations, secure email medical consultations and real-time, live stream video consultations with participating providers who have independently contracted to be in the network operated by MyUCP, together with electronic medical record storage services for both the patient and the physician. As used in these Terms of Use, references to “MyUCP” means San Luis Walk-In Clinic, Inc, an Arizona company; and “you” or “your” means you, your dependent(s), if any, and any other person accessing your MyUCP account. These Terms of Use apply to your use of the MyUCP website and, to the extent referenced, to your registration, subscription to, and use of the Services. 
Your interaction with the physician provided through the MyUCP website is not intended to replace your relationship with your existing primary care physician. If you do not have an established relationship with a primary care provider, you are encouraged to develop one. Do not disregard medical advice from your regular physician or other healthcare professionals because of information provided via MyUCP.

2. FEES FOR SERVICES, NO INSURANCE AND NO REFUND POLICY

You are solely responsible for all fees associated with your use of the MyUCP website. You will be asked to supply credit card information, which will be verified prior to your online visit. You will not be able to use the MyUCP website to communicate with a physician if the credit card information you provide is inaccurate or if your credit card is declined. In order to facilitate payment for your online visit, MyUCP will share your credit card information and related personal information to its designated credit card payment processor. This information is shared solely for the purpose of collecting the fee. MyUCP does not currently accept payment from health insurance providers and does not offer a refund option. Any and all fees associated with your use of the MyUCP website will not be refunded to you under any circumstances. 

3. ELECTRONIC MEDICAL RECORD

Your MyUCP Electronic Medical Record (“Electronic Medical Record”) is created for you to enter, store and access your personal health information online, including medical history, current conditions, symptoms, complaints, allergies, and medications (“Medical History Assessment”), and for your physicians to record the results of his or her medical consultations with you in accordance with his or her obligations under applicable state and federal law with regard to creating and maintaining your medical record. You agree to provide accurate and complete information for your Electronic Medical Record, to periodically review such information, and to update information that you provide as needed. For additional information regarding the use of your Electronic Medical Record, please see the Privacy Notice. It is your responsibility to confirm any third party information in your Electronic Medical Record. NOTE: It is solely your physician’s obligation to use and disclose the information included in your Electronic Medical Record in accordance with applicable state and federal law, including, without limitation, obtaining any consents or authorizations that may be required for your information to be shared with other participating physicians. However, by requesting a diagnostic medical consultation, you agree to disclose the contents of your complete Electronic Medical Record to the physician who will conduct your diagnostic medical consultation.

4. PRESCRIPTIONS

Please note that only if you have accurately and fully completed and submitted the Medical History Assessment and conducted a diagnostic medical consultation by telephone or via live stream video, may the physician conducting the diagnostic medical consultation prescribe medication for you, as determined appropriate by the physician in his/her sole discretion, professional judgment and within legal limitations. Any prescriptions can be called into a local pharmacy by the physician for your convenience. NOTE: No prescriptions for controlled or scheduled medications are available through this service. You agree that any prescriptions that you acquire from a participating physician shall be solely for your personal use. You agree to fully and carefully read all provided product information and labels and to contact a physician or pharmacist if you have any questions regarding the prescription. 

5. ELIGIBILITY TO REGISTER ON THE WEBSITE, SUBSCRIBE TO THE SERVICES AND USE THIS WEBSITE AND/OR SERVICES

You represent and warrant that you are at least 18 years of age and possess the legal right and ability to agree to the terms set forth in these Terms of Use, to use this website, to register on the website, to enroll for the Services and/or to use the Services. Some Services, including, without limitation, access to diagnostic medical consultations by telephone, are not intended to be used by and are not directed to, anyone less than 18 years of age. If you register for, enroll for, purchase and/or use the diagnostic medical consultation service, you represent you are at least 18 years of age. You represent that if you are acting on behalf of an entity, you have the authority to bind such entity. You also represent that you are not a person barred from enrolling for and/or receiving Services under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of the website and/or the Services is limited to users in the United States. However, recognizing the global nature of the Internet, it may be possible to access and/or use the website and/or the Services outside of the United States. In the event of such access and/or use, you agree to comply with all local rules regarding online conduct and transmission of information, including, without limitation, all applicable laws regarding the transmission of technical data exported from the United States or any other jurisdiction, and you acknowledge that MyUCP makes no representation or warranty that any of the Services, or any information on the website or transmitted via a Service is lawful in any jurisdiction outside the United States. To register on the website, to subscribe to the Services and to use this website and the Services, you agree: (a) to comply with these Terms of Use; (b) to fully, accurately and truthfully complete the registration profile, including, but not limited to, your name, mailing address, phone number and email address (which must be valid) (“Personal Contact Information”); (c) to fully, accurately and truthfully complete any other items requested or required when you use the website or the Services; (d) to set your Internet browser to accept “cookies” from the website; and (e) that by registering on the website, subscribing to the Services and/or using the website or the Services you are agreeing to opt-in to the receipt of communications, such as newsletters and offers, by mail or email from MyUCP. If you do not wish to receive such communications, you may opt-out at any time. 

6. THIRD PARTY WEBSITE

MyUCP may provide links to third parties’ websites. Also, if you click on a banner advertisement that appears on one of the pages of the website, you may be transported to a third party’s website and away from this website. These Terms of Use and the Privacy Notice apply to your relationship with MyUCP only and do not describe the terms of use, privacy policies or other policies of third parties with regard to (but without limitation) the collection, use, and disclosure of personally identifiable information and personally identifiable health information. MyUCP is not responsible for the terms of use, privacy practices, accuracy, copyright compliance, legality, decency or any of the information, products, services or any transmissions received by or through third parties. If you click on a banner advertisement or a link to a third party’s website, you should review the privacy policy of the third party’s website to determine that third party’s practices with regard to the collection, use, and disclosure of personally identifiable information and personally identifiable health information. Any link on the website to any third party’s website does not imply an endorsement of the terms or privacy practices of any third party by MyUCP Third parties are not authorized to make any representation or warranty on MyUCP’s behalf. You agree that MyUCP has no liability, obligation or duty whatsoever for any third party’s terms of use or privacy practices or any third party’s websites and your use or misuse of them. If you wish to suspend email or mail communications from third parties, you must contact them directly. 

7. RIGHT TO CHANGE TERMS OF USE

MyUCP may, at any time and from time to time, in its sole discretion, change these Terms of Use. Any changes to these Terms of Use will be effective immediately upon posting of the changed Terms of Use on the website. You agree to review these Terms of Use periodically, and your use of the website following any such change constitutes your agreement to follow and be bound by such changed Terms of Use. 

8. TERM AND TERMINATION

These Terms of Use shall commence upon the date you first access the website. Either you or MyUCP may terminate these Terms of Use and your right to use the Services at any time in writing, with or without cause. These Terms of Use and the licenses granted hereunder shall terminate without notice in the event you fail to comply with the terms of use of these Terms of Use, as revised from time to time. Upon any termination, you shall destroy all copies of MyUCP Information in your possession and cease any access to or use of the Services. If you terminate these Terms of Use and thereafter access the website, you shall be subject to the Terms of Use posted on the website at that time.

9. MEDICAL DISCLAIMERS

MyUCP makes no representation or warranty as to the content of any treatment response from any participating providers. You and your provider are solely responsible for all information and/or communication sent during a telephone medical consultation, secure email consultation, real-time live stream video consultation or other communication. MyUCP does not guarantee that a telephone medical consultation, secure email consultation, or real-time live stream video consultation is the appropriate course of treatment for your particular healthcare problem. You agree to contact your provider immediately should your condition change or your symptoms worsen. If you require urgent care, you should contact your local emergency services immediately. 

10. CONTENT DISCLAIMERS

You should not use Information found on this website to replace a relationship with a physician or other healthcare professional and should not rely on the foregoing as professional medical advice. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding a medical condition, and before starting, stopping or modifying any treatment or medication. In the case of a health emergency, seek immediate assistance from emergency personnel. Never delay in obtaining medical advice or disregard medical advice because of something you have or have not read on this website. Neither this site nor MyUCP provides medical advice. The Information and the Services provided on or through this website are intended solely as a general educational aid and to assist you in finding a physician that, subject to his or her professional responsibilities, may or may not provide you with medical advice. The Information and Services are not medical or health care advice for any individual problem or a substitute for medical or other professional advice and services from a qualified healthcare provider. Nothing contained in this website is intended to be used for medical diagnosis or treatment or construed, directly or indirectly, as the practice of medicine or providing medical services by MyUCP The information contained in this website is compiled from a variety of sources and may or may not be considered authored by MyUCP. MyUCP makes no representation or warranty as to any such Information. While MyUCP attempts to keep all the Information on the website up-to-date, medical treatment and knowledge change quickly, and this website should not be considered error-free or as a comprehensive source of all Information on a particular topic. MyUCP makes no warranties or representations as to the accuracy of the Information in the website and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on this website. Your use of the website is subject to the additional disclaimers and caveats that may appear throughout these Terms of Use and the website. You assume the entire risk of loss in using this website and Information contained on the website. Features and specifications of products or services described or depicted on the website are subject to change at any time without notice. Certain Information about health conditions on this website is provided by third parties, who have not reviewed and do not endorse any information, products, or services other than those clearly marked as being from them. You are responsible for reviewing and complying with all third parties’ terms of use, licenses, policies posted on or linked to and from this website. 

11. GENERAL DISCLAIMERS

YOU ACKNOWLEDGE THAT YOUR USE OR MISUSE OF THE WEBSITE AND THE SERVICES IS AT YOUR SOLE RISK, AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED THEREWITH. ALL INFORMATION, PRODUCTS, AND SERVICES CONTAINED ON OR PROVIDED THROUGH THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, MyUCP AND ITS MANAGERS, MEMBERS, SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS AND REPRESENTATIVES (COLLECTIVELY, “AFFILIATES”) HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT AND FREEDOM FROM COMPUTER VIRUS STRAINS. WITHOUT LIMITING THE FOREGOING, MyUCP MAKES NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS OR SUITABILITY OF THE INFORMATION, PRODUCTS, AND SERVICES PROVIDED HEREUNDER. WITHOUT LIMITATION OF THE FOREGOING, MyUCP SPECIFICALLY DISCLAIMS ALL LIABILITY FOR THE ACTS OR OMISSIONS OF ANY PARTICIPATING PHYSICIANS PROVIDING MEDICAL CARE TO SUBSCRIBERS. You acknowledge and agree that we are not responsible for: (i) any printing, typographical or technological errors regardless of the matter, media, material or form thereof; (ii) electronic, human, equipment programming or other error, omission, interruption, defect or delay which may occur regardless of the matter, media, material or form thereof; (iii) incorrect, inaccurate, late, lost, stolen, illegible, incomplete or misdirected matters or information regardless of the matter, media, information or form thereof; (iv) technical failures of any kind; (v) inadvertent loss of Information; and/or (vi) unauthorized human intervention in any part, material or process or otherwise. MyUCP makes no representations or warranties about the satisfaction of government regulations requiring disclosure of information on prescription drug products or any treatment, action or application or preparation of medication based on information offered or provided through the Services. MyUCP does not endorse the promotions, products or services of any third parties. MyUCP does not warrant or validate the information of any third party’s advertisements, promotions, communications, or other materials. MyUCP does not assume any responsibility or liability for the accuracy of Information contained on the website or as stated above under “Third Party websites.”

12. LIMITATION OF LIABILITY

IN NO EVENT SHALL MyUCP BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF: (i) ONE (1) MONTH’S SUBSCRIPTION RATE OF YOUR SUBSCRIPTION PLAN; OR (ii) IN THE EVENT NO SUBSCRIPTION PRICE WAS PAID OR REQUIRED, THE LIQUIDATED SUM OF $50.00. IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MyUCP BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, WRONGFUL DEATH, LOSS OF USE, LOSS OF PROFITS, INTERRUPTION OF THE SERVICES OR LOSS OF INFORMATION, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR FUNDAMENTAL BREACH), OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE OR ANY SERVICE OFFERED OR PROVIDED THROUGH THIS WEBSITE OR BY OTHER MEANS OR ANY INFORMATION OR PRODUCTS CONTAINED IN, ACCESSED THROUGH, OR PRODUCTS PURCHASED OR SERVICES SUBSCRIBED TO ON THIS WEBSITE OR OTHERWISE, EVEN IF AN AUTHORIZED REPRESENTATIVE OF MyUCP IS ADVISED OF THE LIKELIHOOD OR POSSIBILITY OF THE SAME. TO THE EXTENT CERTAIN JURISDICTIONS RESTRICT ANY OF THE ABOVE LIMITATIONS OF LIABILITY; SUCH LIMITATIONS SHALL NOT APPLY IN SUCH JURISDICTIONS TO THE EXTENT OF SUCH RESTRICTIONS. YOU ACKNOWLEDGE AND AGREE THAT MyUCP’s AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, FEES, CHARGES, EXPENSES OR LIABILITIES, AND IN CIRCUMSTANCES WHERE THE FOREGOING LIMITATION IS FINALLY DETERMINED TO BE UNAVAILABLE SHALL NOT EXCEED THE SUBSCRIPTION PRICE PAID BY YOU FOR THE ONE (1) MONTH PERIOD PRIOR TO THE TIME OF THE FIRST OCCURRENCE OF THE SUBJECT DAMAGES, LOSSES, FEES, CHARGES, EXPENSES OR LIABILITIES. 

13. INDEMNIFICATION

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS MyUCP AND ITS AFFILIATES FROM AND AGAINST ANY AND ALL RIGHTS, DEMANDS, LOSSES, LIABILITIES, DAMAGES, CLAIMS, CAUSES OF ACTION, ACTIONS AND SUITS (NO MATTER WHETHER AT LAW OR EQUITY), FEES, COSTS AND ATTORNEYS’ FEES (INCLUDING APPELLATE LEVEL) OF ANY KIND WHATSOEVER ARISING, DIRECTLY OR INDIRECTLY, OUT OF OR IN CONNECTION WITH: (i) YOUR USE OR MISUSE OF THE WEBSITE OR THE SERVICES OR ANY INFORMATION POSTED ON THE WEBSITE; (ii) YOUR SUBSCRIPTION; (iii) YOUR BREACH OF THE TERMS OF USE OR THE PRIVACY NOTICE; (iv) YOUR RELATIONSHIP WITH ANY PARTICIPATING PHYSICIAN; (v) THE CONTENT OR SUBJECT MATTER OF OR ANY INFORMATION YOU PROVIDE TO MyUCP, ANY OF ITS AFFILIATES, ANY PARTICIPATING PHYSICIAN OR CUSTOMER SERVICE AGENT; AND/OR (vi) ANY NEGLIGENT OR WRONGFUL ACTION OR OMISSION BY YOU IN THE USE OR MISUSE OF THE WEBSITE OR THE SERVICES OR ANY INFORMATION POSTED ON THE WEBSITE, INCLUDING, WITHOUT LIMITATION, INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS, PRIVACY RIGHTS, OR NEGLIGENT OR WRONGFUL CONDUCT. 

14. WAIVER

Failure to exercise or delay in exercising any right hereunder, or failure to insist upon or enforce strict performance of any provision of this Terms of Use, shall not be considered waiver thereof, which can only be made by signed writing. No single waiver shall be considered a continuing or permanent waiver. 

15. FORCE MAJEURE

Notwithstanding anything herein to the contrary, MyUCP shall not be liable for any losses arising out of the delay or interruption of its performance of any obligations due to any act of God, act of governmental authority, act of public enemy, war, riot, flood, civil commotion, insurrection, severe weather conditions, or any other cause beyond its reasonable control. 

16. NO THIRD PARTY RIGHTS

Unless expressly stated in these Terms of Use or in the Privacy Notice to the contrary, nothing herein or in the Privacy Notice is intended to confer any rights or remedies under or by reason of these Terms of Use or the Privacy Notice on any persons other than you, MyUCP and its Affiliates. Nothing in these Terms of Use and the Privacy Notice is intended to relieve or discharge the obligation or liability of any third persons to any of you, MyUCP or its Affiliates, nor shall any provision give any third persons any right of subrogation or action over or against you, MyUCP or its Affiliates.

17. PRIVACY

By accepting these Terms of Use, you consent to the collection, use, and disclosure of your personally identifiable information and personally identifiable health information provided to us. MyUCP does not guarantee that the information you provide to us will stay private, and will not be stolen by hackers, thieves or others with malicious intent. Even though MyUCP will take all reasonable steps to protect your privacy, it does not guarantee such attempts will be 100% effective. If you disagree with these terms and conditions then you should not use MyUCP 

18. OPERATION AND RECORD RETENTION

MyUCP reserves complete and sole discretion with respect to the operation of the website and the Services. MyUCP may, among other things, withdraw, suspend or discontinue any functionality or feature of the website or the Services. MyUCP is not responsible for transmission errors or corruption or compromise of Information carried over local or interchange telecommunication carriers. MyUCP is not responsible for maintaining Information arising from the use of the website or in respect of the Services. MyUCP reserves the right to maintain, delete or destroy all communications and Information posted or uploaded to the Services pursuant to its internal record retention and/or destruction policies. 

19. ENTIRE AGREEMENT, HEADINGS, AND CONSTRUCTION, SEVERABILITY

These Terms of Use and the Privacy Notice constitute the sole and only agreement of you and MyUCP and supersede any prior understandings or written or oral agreements between you and MyUCP with respect to their subject matter and constitute a complete and exclusive statement of the terms of the agreement between you and MyUCP with respect to their subject matter. The headings contained in these Terms of Use and the Privacy Notice are for convenience of reference only and shall not limit or otherwise affect in any way the meaning or interpretation of these Terms of Use and the Privacy Notice. The provisions of these Terms of Use and the Privacy Notice are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions, but such provision shall be reformed, if reasonably possible, only to the extent necessary to make it enforceable. 

20. ASSIGNMENT AND WAIVER

You may not assign, transfer or delegate these Terms of Use or the Privacy Notice or any part of them without MyUCP’s prior written consent. MyUCP may freely transfer, assign or delegate all or any part of these Terms of Use and the Privacy Notice, and any rights and duties hereunder or thereunder. These Terms of Use and the Privacy Notice will be binding upon and inure to the benefit of the heirs, successors and permitted assignees of the parties. Failure to exercise or delay in exercising any right hereunder, or failure to insist upon or enforce strict performance of any provision of these Terms of Use or the Privacy Notice, shall not be considered waiver thereof, which can only be made by signed writing. No single waiver shall be considered a continuing or permanent waiver. 

21. GOVERNING LAW, JURISDICTION, AND VENUE

These Terms of Use and the Privacy Notice shall be governed by and construed in accordance with the laws of the State of Arizona, as amended from time to time, without regard to principles of conflicts of law. Any civil action or legal proceeding arising out of or relating pursuant to these Terms of Use or Privacy Notice shall be brought in the applicable Federal or State courts located in Yuma County, Arizona. Each party consents to the jurisdiction of such court in any such civil action or legal proceeding and waives any objection to the laying of venue of any such civil action or legal proceeding in such court. Service of any court paper may be effected on such party by mail or in such other manner as may be provided under applicable laws, rules of procedure or local rules. Any cause of action or claim you may have with respect to MyUCP must be commenced within one (1) year after it arises, except to the extent such limitation is not enforceable. This website can be accessed from the United States and other countries worldwide. Since the laws of each State or country may differ, you agree that the statutes and laws of the State of Arizona, without regard to any principles of conflicts of law, will apply to all matters relating to your use of this website. MyUCP makes no representation that Information or Services provided on or through this website are appropriate or available for use in other locations, and accessing them from territories where such Information is illegal is prohibited. If you choose to access the website from other locations, you do so, on your own initiative and are responsible for compliance with local laws.

22. ENFORCEMENT COSTS

If any civil action or other legal proceeding is brought for the enforcement of any of these Terms of Use or the Privacy Notice or because of an alleged dispute, breach, default or misrepresentation in connection with any provision of any of these Terms of Use or the Privacy Notice, the successful or prevailing party or parties shall be entitled to recover reasonable attorneys’ fees, sales and use taxes, court costs and all expenses even if not taxable as court costs (including, without limitation, all such fees, taxes, costs and expenses incident to arbitration, appellate, bankruptcy and post-judgment proceedings), incurred in that proceeding, in addition to any other relief to which such party or parties may be entitled. Attorneys’ fees shall include, without limitation, paralegal fees, investigative fees, administrative costs, sales, and use taxes and all other charges billed by the attorney to the prevailing party (including fees and costs associated with collecting such amounts).

 23. WAIVER OF JURY TRIAL

The parties hereto hereby waive trial by jury in any litigation, suit or proceeding, in any court with respect to, in conjunction with, or arising out of these Terms of Use or the Privacy Notice or the validity, protection, interpretation, collection or enforcement thereof, and/or performance of any of the obligations or services hereunder or thereunder; provided, however, that with respect to any compulsory counterclaim (i.e., a claim by a party hereto against another party which, if not brought in such action, would result in the first party being forever barred from bringing such claim), a party hereto shall have the right to raise such compulsory counterclaim in any such litigation, suit or proceeding, whether or not it is being tried by a jury.

 24. NOTICES AND HOW TO CONTACT US

MyUCP may provide notice to you by email to the email address you provided during registration, by a general notice on the website, or by written communication delivered by first class U. S. mail or express courier to your address on record in the MyUCP account information. You may give notice to MyUCP at any time by calling (928) 550-5514 or email delivered to info@rcfbh.org

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